SystmConnect

Thank you for using SystmConnect, this online consultation platform allows our patients to access the help they need in a timely manner without having to contact us multiple times and will take less time than it takes to phone up. It will also allow the surgery to use our resources in the most effective manner by directing patients to the most appropriate clinician, team or services.

If you have a clinical problem that you’d like to tell us about, that is not time-sensitive or urgent, then please complete the SystmConnect that is best suited to the type of problem you wish to discuss.

Our Patient & Clinical Support Team will aim to acknowledge these within 24 hours (working hours). and will text, reply on email, or phone you to arrange an appointment

Want to ask about a recent test result, any letters or need a Sick Note (also known as a Fit Note or a Med3) you can request this on here too and it’s the preferred way of requesting an extension to an existing Sick Note.  By making your request this way you do not need to phone us, you can provide us with all the information that is needed.

Select the ‘New Request’ button below to access the online form. Simply fill out the form and submit it, No login or account is needed, this links with the login for the NHS app as well as SystmOnline.

You can also view SystmConnect information in the useful video below.

Non-urgent advice: SystmConnect Introduction Video